Privacy Policy
May 31, 2025
Effective Date: 31 May 2025
Last Updated: 31 May 2025
1. Introduction
Your privacy matters to us. This Privacy Policy explains how we collect, use, and protect your personal data when you use our cloud storage platform (“Service”).
2. Information We Collect
Account Data: Name, email, password (hashed), and payment info (if applicable).
Usage Data: Files uploaded, device type, IP address, and activity logs.
Cookies: We use cookies to enhance your experience and improve our platform.
3. How We Use Your Data
To create and manage your account
To store, sync, and back up your files securely
To provide customer support and respond to inquiries
To improve performance, features, and security
To send updates or marketing (you can opt out anytime)
4. Data Security
We use end-to-end encryption, role-based access, and regular security audits to protect your data. Your files remain private—only accessible by you and those you choose to share with.
5. Third-Party Services
We may use trusted third parties for analytics, payments, or storage infrastructure. They are contractually obligated to protect your data.
6. Your Rights
Access your data
Request deletion of your account and data
Opt out of marketing communications
To make any of these requests, contact us at [your email/contact form].
7. Data Retention
We retain your files and account info as long as your account is active. You can delete your data at any time.
8. Children’s Privacy
Our Service is not intended for users under the age of 13. We do not knowingly collect data from children.
9. Changes to This Policy
We’ll notify you of significant changes via email or in-app alerts. Continued use of the platform means you agree to the updated policy.
10. Contact Us
If you have questions or concerns, reach out at hello@cosmoeui.com